Objective Process for Product Reviews

I watched Jeff Veen’s “Designing for Disaster” talk (below) and took away a couple of parts that I thought were really good. Some notes:

How to do Product Reviews (can be design, product, process, anything) — making an objective process out of something that is very subjective.

  • Optional attendance, but mandatory participation (keeps everyone focused)
  • Not a forum for expressing opinions
  • Rather, a place to solve problems.
  • Define in the beginning if session is supposed to be divergent or convergent.
    • Divergent –  I want as many ideas to solve this problem as possible – let’s talk about everything; brainstorming
    • Convergent – Evaluating feasibility, acknowledge constrains. Drive towards consensus.
Driven by Purpose
  • Measure momentum in days (weekly checkup of progress)
  • Measure projects in weeks (figure out pace, when we will go out with the next thing)
  • Measure priorities in months (“we’re going to focus on performance and distribution in Q2”)
  • Measure vision in years (“organize the world’s information and make it universally accessible”)

 

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