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Phil Freo
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Product
17 posts
2025
Settings & UI Cruft
July 24
2023
Product Engineers
March 3
2022
Unlimited duration free trials in SaaS
July 17
2021
Tips for engineers giving demos
March 22
2020
Introducing TeamHome
December 28
Support Knows the Product Best (and How to Make Engineers Know It Too)
April 8
2017
How to log Feature Requests
October 24
2015
Don’t punish old trials and former customers
August 7
The last 20% before shipping
May 23
Solve multiple problems at once
March 14
2014
How one of my tweets landed Close.io a $585/month customer
December 9
The Elements of User Onboarding
August 3
2013
Sweating the UI & UX details in Close.io: Emails & Email Addresses
June 21
2012
Manage GitHub Issues milestones in Trello
December 19
Launched Close.io – sales communication software
December 1
Objective Process for Product Reviews
August 5
2011
Behind the scenes look at my work at Quizlet
September 23