Hi, I'm Phil Freo

I did an interview for the Close.io Inside Sales Summit, a free 5-day virtual summit with perspectives from 50+ leaders on inside sales. Ryan Robinson interviewed me for an engineer’s perspective on topics related to sales, including how sales teams and engineering teams can work best together.

Watch the interview here: https://www.insidesalessummit.com/interviews/wednesday/phil-freo/

A common pattern in SaaS apps is to allow a free trial period of 2 weeks or 1 month, and then to require a credit card to use it any longer.

Either out of curiosity or out of a genuine need for a tool that some SaaS service is offering, I will often sign up for a free trial soon after learning about it in order to check it out. For a variety of reasons by the time the free trial is up, I’m not ready to purchase.

It could be because I was just poking around. But more often it’s because I got too busy. Or my reason for signing up didn’t stay a high enough priority to be ready to purchase and fully implement some solution. Or maybe because the product just wasn’t far enough developed to satisfy what I was looking for.

What I find happening is that 3, 6, 12, or 18 months later I’ll find myself thinking about this tool. Perhaps the problem that led me to originally check out tools of the service has become more pressing than ever before. Or perhaps I’m fed up with another tool I chose, and am searching again for a better option. Or I’m hoping that the product has evolved more. Or whatever.

When logging back into your previously-created account, what you typically see is something like this:

One of my tweets is featured in an article on Mention.com:

How Close.io Closed $585 in Monthly Revenue from 1 Tweet.

Check it out!